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To help ACI Payments, Inc. Customer Service Representatives assist you with your questions,
please have the following information handy when you e-mail or call us:
- Name of the government entity you want to pay (e.g. Internal Revenue Service,
New York State, or Bexar County, TX).
- Amount you want to pay.
- Contact e-mail address or telephone number where you can be reached.
- Confirmation number and the last four digits of your credit or debit card number,
if you have already made a payment.
Pay By Phone - Toll-free
1-800-2PAY-TAXsm
(1-800-272-9829)
(Automated Telephone Service - 24/7)
Federal Payment Inquiries - Toll-free
1-877-754-4413
International -
1-334-521-3843
(Automated Telephone Service - 24/7)
The Internal Revenue Service (IRS) can be reached at the following toll-free numbers:
- U.S. Internal Revenue Service Customer Service Inquires
- Personal Taxes: Toll-free 1-800-829-1040
- Business Taxes: Toll-free 1-800-829-4933
Online Payment Inquiries - e-mail our Customer Service Department at customerservice@acipayonline.com or call 1-866-964-2552 for Customer Service assistance (Monday - Friday, 7:00am - 6:00pm ET).
International Payments Inquiries -
1-703-653-2499
(Monday - Friday, 7:00am - 6:00pm ET)
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