We provide technology systems that give you fast, easy and secure payment options for your taxes and bills, such as by internet, telephone and mobile app. Our systems also give you extra ways to pay, including by credit and debit card. Additionally, we provide bill management tools such as automatic recurring payments, e-mail reminders, and an e-wallet. To maintain these secure systems and services, we charge a fee. Because the service fee varies by payment method, please use our Fee Calculator to find the best payment method for you.
1. What is the service fee to make payment?
Use our fee calculator to learn the service fee for your payment amount. click here to link directly to the fee calculator.
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2. Why does ACI Payments, Inc. charge a service fee for government payments?
Government agencies cannot absorb customary credit or debit card fees. As a result the service fee covers the cost of processing the transaction.
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3. Is the service fee refundable?
The service fee is non-refundable except at the sole discretion of ACI Payments, Inc.
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4. Are there other fees in addition to the service fee?
No. There are no additional fees besides the service fee. The service fee covers the cost of processing the payment transaction and is not negotiable. ACI Payments, Inc. receives only a small portion of the fee.
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5. Will my payment be processed as a purchase or cash advance transaction?
Your payment will be processed as a purchase transaction.
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6. Is the service fee tax deductible?
The service fee is tax deductible for business taxes and qualifying individuals paying personal taxes. Please consult with a tax professional regarding the tax deductibility of the service fee as it pertains to your particular application.
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